Privacy Policy

Effective Date: January 18, 2026

At SuoerSocks, we value your trust and are committed to protecting your personal information. This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, or make a purchase from our website (the “Services”) or otherwise communicate with us.

Please read this Privacy Policy carefully. By using any of our Services, you acknowledge the collection, use, and disclosure of your information as described herein.

1. Personal Information We Collect

We collect information that identifies or can reasonably be linked to you. The categories of personal information we collect include:

• Contact Details: Name, billing address, shipping address, phone number, and email address.
• Financial Information: Payment card information, transaction details, payment confirmation, and other billing details.
• Account Information: Username, password, security questions, and account preferences.
• Transaction Information: Items you view, items in your cart/wishlist, purchase history, returns, exchanges, or cancellations.
• Communications: Information included in your messages to us (e.g., customer support inquiries).
• Device & Usage Information: IP address, browser type, network connection, unique device identifiers, and data regarding how and when you navigate our Services through cookies and similar technologies.

2. How We Use Your Personal Information

We use your information to provide a curated and secure shopping experience:

Service Delivery: To fulfill orders, process payments, manage your account, arrange shipping, and handle returns/exchanges.

Marketing & Advertising: To send promotional communications and show online advertisements based on your interests and past activity.

Security & Fraud Prevention: To authenticate accounts, detect malicious activity, and ensure a secure payment environment.

Customer Support: To respond to your inquiries and maintain our business relationship.

Legal Compliance: To comply with applicable laws, respond to legal processes, and enforce our terms and policies.

3. How We Disclose Personal Information

We may share your information with third parties in the following circumstances:

Service Providers: With vendors who perform services on our behalf, such as payment processing, data analytics, IT management, fulfillment, and shipping.

Marketing Partners: With business partners to provide tailored advertising and marketing services.

Legal Obligations: When required by law, such as responding to subpoenas or protecting our rights and the safety of our users.

Business Transfers: In connection with a merger, sale, or business reorganization.

4. Security and Retention

While we implement industry-standard security measures, please be aware that no system is 100% secure. We recommend using secure channels to communicate sensitive information and keeping your account credentials confidential.

We retain your personal information only as long as necessary to maintain your account, provide Services, comply with legal obligations, or resolve disputes.

5. Your Rights and Choices

Depending on your location, you may have the following rights regarding your personal information:

Right to Access/Know: Request a copy of the personal information we hold about you.

Right to Delete: Request that we delete your personal information.

Right to Correct: Request corrections to inaccurate information.

Right to Portability: Request that we transfer your data to a third party.

Opt-out of Marketing: You may unsubscribe from promotional emails at any time using the “unsubscribe” link.

To exercise these rights, please contact us using the details provided below.

6. Children’s Privacy

Our Services are not intended for children. We do not knowingly collect personal information from individuals under the age of majority. If you are a parent or guardian and believe your child has provided us with information, please contact us for its deletion.

7. International Transfers

Your personal information may be transferred to and processed in countries outside of your residence. We ensure that such transfers comply with recognized legal mechanisms (such as Standard Contractual Clauses) to provide an adequate level of protection for your data.

8. Changes to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices or for legal reasons. The revised version will be posted on this page with an updated “Last Updated” date.

9. Contact Us

If you have any questions about our privacy practices, wish to exercise your rights, or have a complaint, please contact us:

Email: yujiafeng7676@gmail.com

Address: Room 701, WanzhengShijia, Zhoukou City, Henan, China. Postal Code: 466100